on Monday, 05 December 2016.

It’s a familiar headline that normally leads us into a shock horror story of how a patient was left for hours in a corridor or badly mistreated behind closed doors at the hands of NHS staff.

However in this case the headline has got your attention for all the right reasons.

Last week I spent a few days in my local hospital and was literally blown away by the treatment I received from every single member of staff I had the pleasure of meeting. And believe me there were many.

As a result I wanted to give the NHS a huge public thank you.

Most NHS staff on the shop floor are not motivated by money and that really shone through. Their dedication and willingness to do everything they could for me the patient was second to none and to be honest at times it was overwhelming.

There are lessons to be learned here for us all which are applicable in our personal lives and the business world. Have a think next time you have the opportunity to go the extra mile.

In the meantime if you can share some positive NHS feedback why not give them a shout here. It’s deserved 10 times over by the majority.

Thank you (you know who you are).

John Lloyd-Hughes

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